Refund policy

Broken or Damaged Items

If your item arrives broken or damaged, you have 30 days from the day it was delivered to tell us. You’ll need to send us photos that show the problem. Send us a message or email support.wandermile.co@gmail.com. We’ll look at your photos and get back to you. If we agree the item was broken or damaged when it arrived, we’ll either send you a new one or give you all your money back.

 

Sending Items Back

You can send back any item for up to 90 days after it was delivered. If you want to return something and get your money back, send us a message or email support.wandermile.co@gmail.com

 

Cancelling an Order

If you change your mind and want to cancel your order, you MUST tell us within 24 hours

Please know that if you ask to cancel after those 20 minutes, it might be too late. That’s because we may have already started packing or shipping your order, and once that’s begun, we can’t stop it.

 

Changing an Order

If you want to change something about your order, you MUST tell us within 20 minutes of placing it. If you ask after that, we’ll still do our best to make the change, but it might not be possible if we’ve already started packing or shipping your order.

If you have any other questions or worries, feel free to email us at support.wandermile.co@gmail.com

 

90-Day Guarantee

Our 90-day trial is for customers who try the product and don’t like it. It is not meant to be used to get a lower price in other ways. For example, you can’t use it to ask for the price to be changed to match a lower one, to take advantage of a sale or special deal, or to send the product back and then buy the same one again at a cheaper price later. If it looks like someone is using the trial in an unfair way or trying to misuse or abuse the policy. Wandermile has the rights to refuse returns to the return.